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Your first appointment with us

A first appointment at a neurosurgical practice is not a step towards surgery. It is a conversation, at the end of which you will know what is causing your symptoms, which options exist and which of them suits you. A little preparation helps to make this conversation worthwhile.

Do I need a referral?

Patients with statutory health insurance (gesetzlich versichert) can visit a neurosurgical practice directly. A referral (Überweisung) from your GP, orthopaedic surgeon or neurologist is helpful because it gives us your history, but it is not a requirement. Privately insured patients do not need a referral either. If you have one, bring it with you. If not, come anyway.

How to get an appointment

The quickest way is online via Doctolib, where you can see free slots at all three locations and book directly. Or by telephone, during the consultation hours of the location nearest to you. Appointments at all locations are by arrangement.

If you have been advised to have surgery elsewhere and would like a second opinion, please say so when booking. We will then allow more time.

Which of these applies to you?

I have never been to this practice

Book a first appointment at the location of your choice, online or by phone. You do not need a referral. Bring your scans and reports if you have any.

I have been advised to have surgery

You are entitled to a second medical opinion. When booking, say that you want a second opinion; we will then allow more time. Bring the written recommendation and all your scans.

More about the second opinion

I am already a patient and have a question

Call the location where you are being treated during its opening hours. Prescriptions, reports and changes to appointments are handled by phone.

Or request a call back

It is urgent

If you have new weakness or paralysis, problems controlling your bladder or bowel, or numbness around the buttocks and inner thighs, call 112 or go to the nearest emergency department. Do not wait for an appointment with us.

What the warning signs are

If it is urgent but not an emergency, call us during opening hours and say so on the phone.

02065 / 67 64 580

What you should bring

Ticks are not saved.

If any documents are missing, that is no reason to postpone the appointment. We will then tell you what is still needed and where to get it.

How the appointment works

  1. We listen. What exactly hurts, since when, what makes it better, what makes it worse? What has already been tried? These details often decide more than the scan does.
  2. We examine you. Strength, sensation, reflexes, mobility. Only the combination of examination and imaging produces a reliable assessment.
  3. We look at the images together. You see on the screen what the report describes, and which of it fits your symptoms.
  4. We discuss the options. Conservative treatment, injections, surgery, or waiting for the time being. With pros and cons, without pressure.
  5. You decide. Not during the appointment, if you would rather not. Take the assessment home with you and let it settle.

How long does it take?

Allow enough time for a first consultation with examination. If scans are available, it takes longer, because we go through them together. If there are waiting times, we will let you know at reception.

What you can ask

There are no silly questions, but there are questions worth writing down beforehand, because they slip your mind during the appointment. A few that have proved useful:

  • Does the report explain my symptoms, or is it an incidental finding?
  • What happens if I do nothing for now?
  • What options are there apart from surgery, and what are the arguments for and against?
  • How will I know that it is getting worse and that I should get in touch?

If you would like to bring someone with you

Please do. Four ears hear more than two, and anyone processing a diagnosis forgets much of what was said. A trusted person is welcome to join you in the consulting room.